1. Refund Eligibility

Refunds for subscription or purchase fees are considered only in cases where there is a verifiable error in the services provided by us. To qualify for a refund:

• The reason for the request must be genuine and documented.
• The claim must be substantiated through an internal investigation by Soundbox.

2. Evaluation Process

Once we receive your refund request, our team will evaluate the claim based on service logs and provided evidence.

• Notification: We will notify you via your registered email regarding the approval or rejection of your refund.
• Final Decision: Please note that the final decision regarding refund eligibility rests solely with RAHSOU SIMPLE VIRAL GAMES PRIVATE LIMITED.

3. Refund Timeline & Method

If your refund is approved, the refund amount will be credited to the original payment method in 7-10 days.

Any concerns regarding, please contact : [email protected].